Returns & Exchanges

At ALT ÜST, we want you to be completely satisfied with your purchase. If your item isn't the perfect fit, you can return or exchange any unworn garment within 14 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Place the items in their original packaging with all tags attached, ensuring the garment is in its original, unworn condition.

3

Ship It Back

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location within 5 business days.

4

Receive Your Refund

Once our team inspects the returned items, your refund or exchange will be processed to your original payment method within 7-10 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing